Together
Alias or Together access help
If an automated alias check rejects your name by mistake, or
your Together access is suspended, contact support@justatemate.com.
A Together suspension affects only Together; your diary and other
JustAte features remain available. Include the app version and a
short description, without invite codes, passwords or diary or health data.
Reports are queued privately; saving one does not confirm human review
or automatically suspend anyone. Reports are not an emergency service.
Billing
Manage or cancel Pro
Subscriptions are managed through the Apple App Store or
Google Play account used to purchase. Open the store where
you purchased to cancel, renew, or request a refund.
Restore
Restore purchases
Use Restore Purchases in the app. If Pro still does not
unlock, email support with the store, device, app version, and
approximate purchase time.
Data
Access or delete data
Use
Settings → Delete account & data inside
JustAte. Use
Settings → Export meal history to create a
CSV copy of meal-entry history. For access to other personal
data, email privacy@justatemate.com.
Apple account
Historical Apple-account help
Sign in with Apple is available on supported iOS devices.
Existing Apple-linked account users can sign in, then open
Settings → Delete account & data. See
Privacy Choices for historical
Apple-account and manual Apple ID help.
AI estimates
Fix a meal estimate
Open the meal, adjust portions or items, and save. JustAte
learns from confirmed corrections where the app supports food
memory.
