Manage or cancel Pro
Subscriptions are managed through the Apple App Store or Google Play account used to purchase. Open your store account settings to cancel, renew, or request a refund.
Support
Need a hand with JustAte?
For app help, billing questions, subscription restores, privacy requests, or account deletion, email support and include the device, app version, and a short description.
Common requests
Most launch questions fall into these buckets.
Restore purchases
Use Restore Purchases in the app. If Pro still does not unlock, email support with the store, device, app version, and approximate purchase time.
Access or delete data
Email privacy support from the account email where possible. We may need to verify identity before changing or deleting account data.
Fix a meal estimate
Open the meal, adjust portions or items, and save. JustAte learns from confirmed corrections where the app supports food memory.